Daily Archives: 20/07/2013

Car Rental is more promising than ever

When capturing and storing technology are so cheap, it is tempting for Gov to store everything. In this case, car plate images.

I guess car rental business has another marketing theme to explore! Soon we will see computer rental and mobile phone rental. When trust is gone, people are willing to try extreme measures.

There is a book offers a critical review on the abundance of surveillance technology.

Critical Issues in Crime and Society : Surveillance in the Time of Insecurity.
New Brunswick, NJ, USA: Rutgers University Press 

You are being tracked. How license plate readers are being used to record Americans’ movements (ACLU, July 2013) – A little noticed surveillance technology, designed to track the movements of every passing driver, is fast proliferating on America’s streets. Automatic license plate readers, mounted on police cars or on objects like road signs and bridges, use small, high-speed cameras to photograph thousands of plates per minute. The information captured by the readers – including the license plate number, and the date, time, and location of every scan – is being collected and sometimes pooled into regional sharing systems. As a result, enormous databases of innocent motorists’ location information are growing rapidly. This information is often retained for years or even indefinitely, with few or no restrictions to protect privacy rights.

What 4 hours RTO means

In last post I mentioned an analysis done by a group of VCPs. In their ppt, one slide is worth more discussion which is the 4 hours RTO defined in MAS notice to banks.

Recovery time objective is a well established concept and has been seeing it in large scale project design documents and also procurement RFPs. Wiki has this definition “The recovery time objective (RTO) is the duration of time and a service level within which a business process must be restored after a disaster (or disruption) in order to avoid unacceptable consequences associated with a break in business continuity.”

The reader has to distinguish between recover to full services and recover to a service level. When disaster happens, everything has to be prioritized. Not all program are the same when you have limited resources and time. We may not expect to pay telephone bill via ATM when there is serious flooding but you expect the ATM shall still let you draw money.

The slide (shown below) highlighted the time differences between event happen and disaster is declared. Due to complexity of current system and network, the time to fully assess an system malfunction may take hours. Usually the incident handling procedure will require a few clarification (if not finger pointing) until senior staff is informed about the major outage. How a bank response to outage is now a critical element in meeting MAS requirement on RTO. The authors of this slide contended that it is far less than four hours and manual steps are not going to meet this requirement. I believe they do have a point.

Will the MAS TRM requirements and notice makes 24×7 internet banking a white elephant? Let us wait until the 2104 DBS annual report and found out their cost ratio.

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